Privacy Policy

Last updated: August 3, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our DNS monitoring services, or contact us for support.

Information you provide to us:

• Account information (email address, password)
• DNS zone information and records you choose to monitor
• Contact information when you reach out to support
• Payment information (processed securely through third-party providers)

Information we collect automatically:

• Usage data and analytics
• IP addresses and device information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our DNS monitoring services
• Monitor your DNS records for changes and send alerts
• Process payments and manage your account
• Communicate with you about service updates and support
• Ensure the security and integrity of our services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in operating our website
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. DNS monitoring data is retained according to your subscription plan.

6. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Export your DNS monitoring data
• Opt out of non-essential communications

7. Cookies

We use cookies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@monitordns.app